How to Describe Customer Service on a Resume
When you are applying for a customer service job, it’s important to showcase your relevant expertise and experiences on your resume. A professionally written resume can make huge difference when you apply for the job you’ve been hoping for. Here at Fremantle Resume, we specialize in writing resumes to assist you in standing out the competition. In this article, we will provide tips on how to describe the level of customer service in your resume.
- Use action verbs: When describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs prove that you are actively involved in the work of customer service and are able to show results.
- You should include specific job responsibilities and responsibilities: Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service," use the phrase "managed the customer service agents and handled complaints from customers."
- Incorporate relevant metrics such as customer satisfaction rates to demonstrate your impact. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
- Create a custom resume by tailoring your resume for the customer service position that you’re applying for. Highlight the abilities and experience which are most relevant for the job.
- Proofread and seek professional help Check your resume for errors before making it available to ensure the resume is error-free. If you require help take advice from a professional with Fremantle Resume.
Following these steps and guidelines, you can write a customer service resume that effectively highlights your experience and capabilities. Make sure you make your resume specific to the specific job you’re applying for and ensure that you have it proofread before you submit it. Fremantle Resume can also assist in creating a professional resume that highlights your strengths and experiences.
