How to describe customer service on a Resume
When trying to get a customer service position, you must be sure to highlight your relevant knowledge and experience on your resume. A well-written resume can make an enormous difference in getting the job you’re looking for. Here at Fremantle Resume, we specialize in writing resumes to assist you in standing out your competition. In this article, we will provide tips on how to write about customer service on a resume.
- Use action verbs in describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in the work of customer service and achieved outcomes.
- Be specific about your job duties and responsibilities. Be precise in your description of your customer service experience. Instead of using the phrase "worked in customer service," write "managed the team of customer service agents and handled complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction levels to show the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
- Customize your resume: tailor your resume to fit the customer service position you’re applying for. Highlight the skills and experience which are relevant to the job.
- Proofread and seek professional help: Proofread your resume before making it available to ensure there are no errors. If you need assistance look into professional help with Fremantle Resume.
By following these tips, you can create a customer service resume that effectively highlights your relevant work experience and capabilities. Be sure to adapt your resume to the position you’re applying to and check it for errors before submitting it. Fremantle Resume can also assist you in writing a powerful resume that highlights your abilities and expertise.
