How do you describe Customer Service on a resume
When you are applying for a customer service position, it’s crucial to showcase your relevant experiences and abilities on your resume. A professionally written resume can make significant difference in obtaining the job you’re looking for. At Fremantle Resume, we specialize in offering professional resume writing services to make you stand out from your competitors. In this article, we will give you tips on how to describe the customer service aspect of your resume.
- Use action verbs: When explaining your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively engaged in your customer service activities and are able to show results.
- Be specific about your job duties and responsibilities: Be specific when describing your service experience. Instead of declaring that you "worked in customer service," say "managed a team of customer service representatives and took care of complaints from customers."
- Give metrics: Include pertinent metrics such as customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Create a custom resume by tailoring your resume to fit the customer service position you’re applying for. Include the relevant skills and experience which are relevant to the job.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. you submit it to ensure it is error-free. If you need assistance seek professional assistance from Fremantle Resume.
If you follow these advices by following these guidelines, you can build your own customer service resume which effectively highlights your relevant experiences and expertise. Keep in mind to modify your resume to fit the job that you’re applying for and make sure you proofread it prior to submitting it. Fremantle Resume can also assist you in writing a powerful resume that highlights your strengths and experiences.
