How to present Customer Service on a Resume
When applying for a client service job, it is essential to highlight your relevant expertise and experiences on your resume. A well-written resume will make huge difference when you apply for the job that you desire. At Fremantle Resume, we specialize in offering resume writing services to assist you in standing out the rest of the applicants. In this article, we will explain how to present the customer service aspect of your resume.
- Use action verbs: When you are describing your customer experience using action verbs, such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in the work of customer service and are able to show results.
- Incorporate specific job duties and responsibilities. Be precise in describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" mention that you "managed an entire team of customer service agents and handled complaints from customers."
- Incorporate relevant metrics such as customer satisfaction rates to prove the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Customize your resume: tailor your resume to the specific customer service position you’re applying for. Highlight the experience and skills that are relevant to the position.
- Proofread and seek professional help Check your resume for errors before uploading it to ensure there are no errors. If you require help you can seek help from a professional with Fremantle Resume.
With these suggestions and guidelines, you can write a resume for customer service that effectively highlights your relevant experience as well as your skills. Be sure to customize your resume for the job that you’re applying for and ensure that you have it proofread before you submit it. Fremantle Resume can also assist you in writing a powerful resume that showcases your skills and work experience.
