How to Describe Customer Service on a resume
When trying to get a customer service job, it’s essential to include your knowledge and experience in your resume. A well-written and professional resume can make significant difference in obtaining the job you’ve always wanted. The team at Fremantle Resume, we specialize in writing resumes to help you stand out from the crowd. In this article, we’ll discuss tips on how to convey customer service in a resume.
- Utilize action verbs: When discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service work and are able to show results.
- Include specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service,"" use the phrase "managed the team of customer service representatives and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Customize your resume: tailor your resume to fit the customer service position that you’re applying for. Include the relevant skills and experience that are most relevant to the job.
- Make sure you proofread your resume and get professional assistance Before you submit your resume, proofread it. submitting it to ensure that it is error-free. If you need assistance you can seek help from a professional with Fremantle Resume.
By following these tips and guidelines, you can write your resume for customer service that effectively highlights your relevant work experience and expertise. Make sure to adapt your resume to the job that you’re applying for and check it for errors before submitting it. Fremantle Resume can also assist you in writing a powerful resume that showcases your skills and experiences.
