How to Describe Customer Service on a resume

Posted by Fremantle Resume on 13 Jan 2025

When seeking a customer service job, it’s important to highlight your relevant experiences and abilities in your resume. A well-written and professional resume can make the difference in getting the job you’ve always wanted. We at Fremantle Resume, we specialize in offering professional resume writing services to assist you in standing out your competitors. In this article, we will discuss tips on how to describe customer service on a resume.

  1. Use action verbsin you are describing your customer experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service work and have seen results.
  2. Make sure to include specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of saying "worked in customer service," write "managed the customer service agents and handled complaints from customers."
  3. Give metrics: Include pertinent indicators such as satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
  4. Your resume should be tailored to your needs. your resume to match the customer service job you’re applying for. Highlight your skills and experiences that are most relevant to the job.
  5. Get professional assistance and proofread your resume Before you submit your resume, proofread it. submitting it to ensure that it is error-free. If you need assistance seek professional assistance from Fremantle Resume.

If you follow these advices by following these guidelines, you can build your resume for customer service that effectively highlights your experience as well as your skills. Keep in mind to adapt your resume to the specific job you’re applying for , and ensure that you have it proofread before you submit it. Fremantle Resume can also assist you in writing a powerful resume that highlights your strengths and expertise.

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