How to Describe Customer Service on a resume
When trying to get a customer service job, it is essential to showcase your relevant experiences and abilities in your resume. A well-written and professional resume can make a big difference in getting the job that you desire. At Fremantle Resume, we specialize in offering resume writing services to help you stand out from your competitors. In this article, we’ll discuss tips on how to convey customer service on a resume.
- Use action verbs. When describing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in your work with customers and achieved the desired results.
- Make sure to include specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," write "managed the customer service agents and handled complaints from customers."
- Offer metrics: Include relevant metrics , such as customer satisfaction ratings to show your contribution. For example, "increased customer satisfaction by 15% using efficient strategies for solving problems."
- Tailor your resume: Tailor your resume to the specific customer service position that you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Get professional assistance and proofread your resume Before you submit your resume, proofread it. submitting it to ensure that the resume is error-free. If you need assistance seek professional assistance by contacting Fremantle Resume.
Following these steps and guidelines, you can write a resume for customer service that effectively highlights your relevant experience and expertise. Make sure you modify your resume to fit the specific job you’re applying for , and check it for errors before submitting it. Fremantle Resume can also assist in creating a professional resume that displays your capabilities and expertise.
